Mindpluslife makes the best efforts to provide services in a professional manner while keeping in mind the needs and interests of the service recipient. However, there may be situations where the recipient may be dissatisfied with the services and ask for a refund of the money paid to Mindpluslife. The conditions under which Mindpluslife may provide such refund and the terms and conditions associated with it are specified in this refund policy “Refund Policy”. Mindpluslife will not under any other circumstances entertain any requests for a refund.

APPLICABILITY

Your right to claim refund may arise in the event of the following types of defects or deficiencies on Our part:


a. accounting error e.g. your account was charged for more than actual price;

b. defect in services e.g. if you found the level of services received to be defective and the company is able to validate your feedback post-investigation;


If there is any dispute as to the existence of a defect or deficiency as mentioned above, the decision of Mindpluslife shall be final.
Any issue other than those specifically mentioned above, shall not be covered under this Refund Policy. If any deficiency in Service as reported by You is curable, Mindpluslife may instead of refunding the money for services, at its discretion choose to re-perform the services.

Cancellation

Once the user has made the payment and accessed the training content, no refund would be permitted. No refund will be provided for the Internship offered on Mindpluslife once the payment has been made.

If a user is enrolled in a training/Internship that has been withdrawn by Mindpluslife , he/she will be entitled to a 100% refund within 15 working days (Monday to Friday, excluding national holidays) of the training/Internship program being withdrawn and the refund would be initiated by Mindpluslife.

MISCELLANEOUS PROVISIONS

  • Not with-standing this policy, any specific terms and conditions mentioned on individual product & service page, and/or as agreed with a user before/during/after the transaction, will override the terms and conditions mentioned herein in case of a conflict.
  • We may make changes to our products & services, and associated terms & conditions (including terms and conditions on refund and cancellation), from time to time. You are advised to refer to our latest terms and conditions on this page and the associated product/service-specific terms and conditions page before making a purchase.